A healthy gas fireplace lights on the first click and burns clean and steady. When yours hesitates, sputters, or refuses to stay lit, Quick Chimney technicians find the root cause and fix it, with safety leading every step. All work is performed to the manufacturer's instructions and the local codes that apply in your area.
What is included
- Complete diagnostic of the ignition system, pilot, and burner assembly
- Thermocouple and thermopile testing, with replacement when a part has failed
- Pilot assembly cleaning and flame adjustment
- Burner cleaning and correction of weak or uneven flame patterns
- Leak checking at accessible gas connections and valves
- Venting inspection and an operational test of the unit before we finish
Signs you might need this
- The fireplace clicks or sparks but will not light
- The pilot light goes out repeatedly or burns weak and yellow
- The unit shuts itself down in the middle of a burn
- Soot is collecting on the glass, logs, or firebox
- You notice a gas smell or an unusual odor while it runs
Frequently asked questions
Why will my gas fireplace not stay lit?
In most units, a sensor called a thermocouple confirms the pilot is burning and tells the gas valve to stay open. When that sensor wears out, the valve closes as a safety measure and the flame dies. A clogged pilot orifice or a venting problem can produce the same symptom, so our technician tests each possibility and repairs the part that actually failed.
What should I do if I smell gas near the fireplace?
Stop using the unit right away. If the odor is strong, leave the home and contact your gas utility before anything else. Once the area is confirmed safe, schedule a repair visit so a technician can leak-check the connections and valves and correct the source of the odor. Never keep running a gas appliance that smells like gas.
Does gas fireplace repair include the venting?
Yes. Venting is part of every diagnosis, because a blocked or poorly drafting vent can push combustion byproducts back into the living space. We inspect the vent path, verify the unit is drafting correctly, and complete all work in line with the local codes that apply to gas appliances in your area.
